What non-submitted information do we collect?

Information gathered through this web site will be held in a database (at our website hosting contractor’s premises) and be used periodically to assess the success of the web site and the actions generated from the levels of traffic generated using Google Analytics.

Information gathered through the website is only held as server ‘log file’ which does not store any personal information other than IP address – the data consists of details of what resources were accessed (pages viewed etc.) and times/dates of access. These log files are held securely on the web server itself in a UK datacentre.

When you access a page from the site’s web server, the server automatically collects some information about your system, including your IP address. Joe Joe Jims collects the minimum information necessary to ensure our service works: we do not provide or share your information with other third parties beyond those involved in the efficiency/running/maintenance of our website and to be used for those purposes solely.


What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To personalise your experience: your information helps us to better respond to your individual needs

To improve our website: we continually strive to improve our website offerings based on the information and feedback we receive from you

To improve customer service: your information helps us to more effectively respond to your customer service requests and support needs

To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To send periodic emails: If you have subscribed to our Email Newsletter we will use your information to contact you regarding news and promotions at Joe Joe Jims.


How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

If you subscribe to the Joe Joe jIms Email Newsletter, we use MailChimp as our subscriber automation platform and your personal details submitted through the signup form are stored on their servers and processed in accordance with their Privacy Policy and Terms.


Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.


Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.


Newsletter Subscriptions

If you have subscribed to our email Newsletters your details will not be shared with third parties and only used by us for providing occasional news, updates, forthcoming events or service information, etc relating to Joe Joe JIms.

Each email will have an ‘unsubscribe’ link at the bottom which, when clicked, will automatically remove you from the Newsletter list and you will no longer receive promotional emails from us.

Alternatively, you can request removal from the Newsletter list by requesting removal by email to info@joejoejims.co.uk.


Online Privacy Protection Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with Online Privacy Protection. We therefore will not distribute your personal information to outside parties without your consent.

As part of our commitment to the privacy of our visitors, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the ‘Edit Profile’ page.


Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.


Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognise your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

The table below lists the cookies we collect and what information they store.

COOKIE name COOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.


Your Consent

By using our site, you consent to the terms of this Privacy Policy.


Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on 20th July 2019

Contacting Us

If there are any questions regarding this Privacy Policy you may contact us using the information below.

Joe Joe Jims, 444 Lickey Rd, Cofton Hackett, Birmingham B45 8UU


0121 453 3103